Frequently Asked Questions

Everything you need to know about your Preeti Mohan shopping experience.

How long will it take to receive my order?

Domestic orders are typically delivered within 5-7 business days, while international shipping can take 10-15 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 7-day return policy for unused items in their original packaging. Please note that personalized or final sale items are not eligible for return or exchange.

Are the products authentic and of high quality?

Yes, every product at Preeti Mohan undergoes a rigorous quality check. we source only premium materials to ensure durability and customer satisfaction.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. For select locations, Cash on Delivery (COD) is also available.

Can I track my shipment after it is dispatched?

Absolutely. Once your order is shipped, you will receive an email and SMS with a tracking link and a unique AWB number to monitor your package in real-time.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.